Return & Refund Policy

At Tutto Bazaar, customer satisfaction is important to us. We aim to provide quality products and a smooth shopping experience.

1. Damaged or Defective Products

If your product arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery. Share your order number and clear photos or videos of the issue so we can review your request.

2. Return Eligibility

Returns are subject to product eligibility and our review. Products must be unused and in their original packaging where applicable. Certain products may not be eligible for return due to hygiene, safety, or supplier restrictions, subject to applicable law.

3. Refunds and Replacements

If a claim is approved, we may offer a replacement or refund, depending on the circumstances and product availability. Approved refunds will be processed through the agreed payment method where possible.

4. Change of Mind

We generally do not accept returns simply because a customer changes their mind or no longer wants the product, except where required by applicable law.

5. Wrong or Missing Items

If you receive the wrong item or an item is missing from your order, contact us within 48 hours of delivery so we can investigate and help resolve the issue.

6. Contact Us

For return, refund, or order-related concerns, contact our customer support team through the contact details provided on our website.

We appreciate your trust in Tutto Bazaar and will review genuine concerns fairly and transparently.